World-Class UX Audit Service for Your Business
Our success in app and website UX audit is down to our determination to go beyond surface-level analyses. We establish key UX metrics that become the benchmarks for measuring your product’s progress and comparing it to competitors over time. Instead of relying on vague notions of ‘good’ or ‘bad’ UX, translate all aspects of your user base’s behavior into measurable data. With session recordings and heatmap analyses, uncover all user pain points and areas of confusion.
A/B testing allows us to validate design hypotheses and quantify the impact of our proposed changes. User interviews provide rich qualitative insights to complement the analytics. There are a lot of other tests that we perform while delivering targeted user experience audit service.
All of them help collect valuable data which is then used to craft practical solutions for the product’s design and functionality. Translate complex data into clear, actionable insights that your team can easily implement. No technical jargon or confusing reports – only practical steps to improve your product’s UX and hence your business.
After helping you interpret and implement our audit recommendations, we track their impact on user engagement, satisfaction, and conversion metrics. This helps in identifying and repairing loopholes, enhancing your business in the long run.
Technologies and Tools Used for UX Audit Services
We use user testing to conduct remote usability tests with real users and Hotjar to perform heatmap analyses and session recordings. Google Analytics is our main tool for tracking user behavior, demographics, and other web analytics. Recently, we have also experimented with tools like Optimal Workshop and Miro to fast-track card sorting, tree-testing, first-click testing, and other types of content evaluations. The point is that our UX auditors are comfortable using any new design or UX tool. If your design team uses InVision, Zeplin, Figma, Sketch, or some other tool – we shape our recommendations to suit whatever design tool you use.
- Analytics
- Hotjar
- Mouseflow
- Maze
- MixPanel
Frequently Asked Questions
A UX audit is a critical analysis of website or application to understand its usability problems, the ways for increasing the satisfaction of users, or the methods for improving overall performance.
The cost of a UX audit ranges from $1,000 to $15,000 inclusive of the size and complexity of the project, and the UX auditing agency.
The objective of a UX audit is to identify usability issues and provide actionable recommendations to improve the user experience and overall effectiveness of a website or app.
A UI audit is limited to the look and feel and various controls, whereas a UX audit entails usability and flow as well.
Any firm that has website or app that has user experience problems, for those who want to enhance their website or app’s user-friendliness, or for those businesses which want to enhance the website or app’s efficiency and effectiveness require UX auditing services.
You can always drop us an email with any question that you might have! We’d be thrilled to help!!